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FREQUENTLY ASKED QUESTIONS
There may occur some slight variations in the handmade products or in the products that have undergone through some special treatment (eg hand painting , batik painting).
Any inconsistencies should not be considered as flaws, but as an integral part of the garment that confirm its beautiful hand made process.
As colors are individually mixed each time and the way images appear on various screens differ, please allow that actual colors on receiving your item may vary by 10 -20%.
You have the right to return all or part of the order within 15 working days from the date you received it.
In order to change or return an item you should send us an email at email@example.com with your intention, then you enclose it in the parcel and send it back to us.
The product should be in good condition, as it was received, with all the labels included.
When we receive and check your return, you will receive a message from us that will inform you of your credit balance.
You can then place a new order on our page or by phone and this amount will be deducted from your total payment amount.
If you would like a refund, you can send us an email to receive the amount of the credit balance in your chosen account within 2 business days.
Alternatively, contact customer service at +30 2106139707 to place the request by phone.
You can order via Facebook or by phone, sending us a detailed description of the product you want.
In most cases yes. Considering the items that belong to the vintage collection there is no such possibility as they are absolutely unique.
The charge for shipments is described below depending on the delivery areas:
- Within Attica Region: +5€
- Rest of Greece: +9€
- Rest of Europe: +16€
- Rest of the world: +23€
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